
How’s your infrastructure?
Need support?
Let us help you with any IT needs or painpoints you may have.
Whether it’s around supporting your all-around IT needs, Symantec product upgrades, application packaging, workflow customization/design or even just to give you an overall IT health check, we’ve got a plan and solution that has you covered.
Application Packaging &
Certification Services
You’ve invested a lot in your PC or Mac systems.
Maintain all of your endpoints’ applications (laptops, desktops and mobile devices) efficiently, quickly, cost-effectively and perhaps most importantly without end-user disruption.
We’ll help prepare a standard for you (in case unique PC/Mac configurations are causing headaches for your helpdesk), structure your software installations (so that your users aren’t left with inoperable desktops) and automate deployments (much less time-consuming).
Infrastructure Health Check
Your organization relies heavily on networks and applications, but how healthy they are? Don’t put your enterprise at risk. Take the guesswork out and let us help you assess your infrastructure.
We’ll analyze your operating environment, identify potential problems, and report back with a full break-down and recommendations for improvement. This can then serve the basis for future maintenance, installations and upgrades.
What we’ll cover for you:
- Architecture & design review
- Best practice review
- Capacity planning
- Disaster recovery verification
- Operational procedures
- Product installation & configuration review
- Review of system performance
What you’ll be able to do afterwards:
- Identify traffic flow
- Document existing network infrastructure
- Baseline the current network performance
- Identify network infrastructure redundancy and/or scalability issues
- Plan for improvements and future applications
- Understand where you need new or additional hardware and/or software
- Plan your IT budget
Support
We love support (and supporting you); it’s one of our key IT solution offerings that helps set us uniquely apart. We understand the tools that are specific to your IT infrastructure, workflow, Symantec products, and most importantly your business.
Our service-based support solution around your endpoints includes Helpdesk, Desktop Support, encryption, mobile, and everything we offer can be done a la carte. We’ll provide the IT professionals for all disciplines needed, including oversight from Program Management Office, and your very own dedicated Service Delivery Manager.
Symantec Implementation
Ready to hit the ground running?
Are you new to Symantec’s products and solutions? Want to kick the tires a little bit? We’ll help you understand and demonstrate the real value and your return, through product demos, proof-of-concept demos, and an infrastructure design and pilot session.
Ready to implement a new Symantec product or solution? We can architect and kick-start your implemenation for you and let you drive from there, or we can take you all the way down the road to completion.
Already own Symantec products and solutions? Let’s partner, fine-tune your environment, and give it the spit-shine it deserves.
Symantec Product Upgrades
It’s a marathon, not a sprint.
Ready to upgrade to Altiris 7? Before we dive into it, let’s make sure it makes sense for you and that your environment is sound and ready. Just because something is new and shiny, doesn’t mean we should immediately grab for it.
We want to be your partner for a long time, so we’ll help make sure you don’t get trampled right out of the gate with a wrong decision on when to upgrade. We have a lot of best practices, and a lot of experience in upgrading Symantec’s products. Let’s sit down, have a general discussion about it and put together our game plan first. Then we can talk about when and where it makes sense to upgrade.
Now that’s what I call Intuitive.
Symantec Workflow Customization and Design
A recipe for success.
Take some routine. Sprinkle in some flexibility. Add in effectiveness, and a chunk of automation. Then filter out the bottlenecks and cost, and that there is some process cooking.
Welcome to the flavor and taste of workflow.
With Symantec Workflow, you’re optimizing your IT and business processes, you’re enforcing processes and policies, and you’re automating all of the redundant tasks. Ahhh, I love the smell of reduced costs and improved efficiencies in the morning.
Talk to us today about how to implement and bring out the flavor of workflow in your organization.
Now that’s what I call cooking intuitively!
Vulnerability and Risk Assessment
Every organization is extremely dependent on IT. Without you, IT, and a solid IT infrastructure, many business-critical pillars would crumble. Minimize the chance for any IT failure and business disruptions. Let us help you, by running a comprehensive vulnerability and risk assessment.